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    1. Operators must “harness” changing user behaviour

      Explore Mobile World Live (Jun 19 2013) Service Provider

      LIVE FROM COMMUNICASIA 2013: Operators are facing a challenge in responding to changing user behaviour and need to “harness” this in order to develop new services and design networks that meet evolving customer needs, according to Suresh Sidhu, Chief Corporate …

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      Mentions:   LTE   CommunicAsia   Over-the-Top Communications

    2. BYOD Spurs Growth of Security Market—Gartner Says

      Explore Unified Communications Strategies (Jun 18 2013) Enterprise

      IT research firm Gartner, Inc. says that in 2012, BYOD has fueled the growth of the worldwide security software market by 7.9 percent per year. This year, Gartner predicts the growth to reach 8.7 percent and will be worth $67.2 billion compared to $61.8 billion in 2012. And in four years, Gartner estimates that the global security software market will be worth $86 billion. Analysts from the IT research firm announced their forecast during Gartner’s Security and Risk Management Summit on June 10-

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      Mentions:   Gartner   BYOD

    3. Small cells gaining traction in cellular nets

      Explore Electronic Engineering Times Europe (Jun 18 2013) Service Provider

      Small cell base stations are quietly moving from trials to real world deployments, thanks in part to a new class of SoCs. Small cells represent a new class of base stations that help carriers cost effectively handle the flood of mobile data.

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      Mentions:   Sprint   AT&T   LTE

    4. How 'Smart' is Your Contact Center?

      Explore Call Center Services (Jun 14 2013) Enterprise

      We have smartphones, smart meters and even smart cars. As customers become more used to interacting with intelligent devices and systems, increasingly, they expect the level of customer service they receive to also be highly intelligent.

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      Mentions:   Contact Center

    5. Key features of Next Generation Networks

      Explore TechRepublic (Jun 10 2013) Service Provider

      Next Generation Networks have been a talking point for the last few years. Scott Reeves describes some of the features and talks about some of the advantages of NGNs.

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      Mentions:   Session Initiation Protocol   LTE   Internet Engineering Task Force

    6. What Is Collaboration?

      Explore Unified Communications Strategies (Jun 10 2013) Enterprise

      Collaboration is one of those funny words that we use all the time with an assumption we agree on its meaning. Collaboration comes in many forms; it isn’t even particularly new.

      (Read Full Article)

    7. One third of smartphone owners go BYOD behind IT department's back

      Explore ZDNet (Jun 7 2013) Enterprise

      Summary: Staff are continuing to use their smartphones and tablets at work without the sanction of the IT department a survey finds, with businesses being warned not to take a 'King Canute' approach on BYOD.

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      Mentions:   BYOD

    8. Was Unified Communications Inspired by Star Trek?

      Explore TMCnet (Jun 7 2013) Enterprise

      We still don''t have the underground civilization that Isaac Asimov championed or the flying cars, but despite those disappointments science fiction has long been the conceptual home for technologies that later find themselves actually existing in the world.

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      Mentions:   Unified Communications   Voice over IP

    9. Over 20% of staff ignore anti-BYOD work policies

      Explore Total Telecom (Jun 6 2013) Enterprise

      Ovum warns IT departments not keeping up with changing behaviour patterns. More than a fifth of smartphone-owning staff who work for companies with anti-BYOD (bring your own device) policies are knowingly breaking the rules, according to new research published this week...

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      Mentions:   Ovum   BYOD   Voice over IP

    10. WebRTC is Bringing Calling to Web Browsers Everywhere

      Explore TMCnet (Jun 6 2013) Enterprise

      Web-based real-time communications (WebRTC) offers a wide variety of potential uses that are rapidly growing into reality. With UC vendors trying to figure out how to keep businesses afloat in the face of a technology that makes communications so simple as to be launched from a Web browser, that's making for a lot of possibilities, both good and bad, as companies begin to consider how making calls directly from a Web browser can impact the corporate way of life...

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      Mentions:   Microsoft   Apple   WebRTC

    11. WebRTC Integration with Enterprise and Public Communications Infrastructure

      Explore No Jitter (Jun 5 2013) Enterprise

      Some WebRTC-enabled sites will likely need to connect with enterprise communications systems and to the PSTN. Here we discuss architectures for how this can be done...

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      Mentions:   Acme Packet   Public Switched Telephone Network   Session Initiation Protocol

    12. RCS, WebRTC: Slow vs Fast Tech Adoption

      Explore TMCnet (Jun 4 2013) Service Provider

      In an era of Twitter and instant-repetitive Web reporting, a number of pundits have lost sight of the fact that technology introduction and adoption typically takes place over time, rather than happening overnight. I think RCS is on a slower adoption track while WebRTC is on the fast (and exception) track...

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      Mentions:   Apple   Rich Communications Services   Over-the-Top Communications

    13. Disruptive Analysis WebRTC Q2 Update: Forecasts upgraded & New Companies/Use-Cases

      Explore Dean Bubley's Disruptive Wireless (Jun 4 2013) Service Provider

      I've just published the Q2 Update for the Disruptive Analysis WebRTC report, the first edition of which came out in February. That report was the first comprehensive study of the market for WebRTC, spanning telco, enterprise and consumer domains. Having covered WebRTC since Day 1 almost two years ago, my intention is to keep Disruptive Analysis in the position of leading analyst & consulting house in this sector...

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      Mentions:   Microsoft   Apple   Contact Center

    14. China Mobile launches Skype-like VoIP service

      Explore Telecom Asia (Jun 3 2013) Service Provider

      China Mobile has introduced a self-developed VoIP mobile client, in its latest attempt to compete against OTT players such as Skype, Line, Whatspp and WeChat...

      (Read Full Article)

      Mentions:   Microsoft   China Mobile   Mobile

    15. SIP VOIP: Bursting or Borrowing?

      Explore No Jitter (Jun 3 2013) Enterprise

      While many carriers offer centralized SIP, how they account for sessions across your enterprise and the terms they use are not consistent across the industry. Every year we speak with many potential customers, attend trade shows, and review competitive information about SIP VoIP services, and one thing becomes clear: when deploying a centralized SIP solution, there is a lot of confusion about "bursting"...

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      Mentions:   Session Initiation Protocol   Voice over IP

    16. LTE to cover 60% of world population by 2018

      Explore Mobile World Live (Jun 3 2013) Service Provider

      Around 60 per cent of the world’s population will be covered by LTE in 2018, with 3G (WCDMA/HSPA ) the dominant technology, according to the latest Ericsson Mobility Report...

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      Mentions:   LTE   Mobile   3G

    17. Delayed WebRTC standards may have unexpected side-effects

      Explore Dean Bubley's Disruptive Wireless (Jun 2 2013) Service Provider

      Overall, it seems that the standardisation of WebRTC is taking somewhat longer than I anticipated at the time of my strategy report’spublication in February. According to the group’s home page, at 1stJune 2013...

      (Read Full Article)

      Mentions:   Session Initiation Protocol   Rich Communications Services   VoLTE

    18. This Weekend: WebRTC All Over

      Explore Blog Geek Me (Jun 1 2013) Enterprise , Service Provider

      The posts that resonated with me this week - some great reads...

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      Mentions:   Doug Mohney   WebRTC   Voice over IP

    19. UCC Is THE Only Term Going Forward…

      Explore Unified Communications Strategies (May 31 2013) Enterprise

      Several articles have appeared recently with respect to Unified Communications and Collaboration and the fact that effectively the “PBX is Dead.” So what does all this mean? Simply, the word PBX or even IP-PBX acronyms are really no longer relevant in today's market. Phone systems are just considered plumbing, with no real “wow factor” value to the end user community outside of basic “have to” communications. Unified Communications and Collaboration are now the current key terms being used by the enterprise community at large.

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      Mentions:   Unified Communications

    20. Lync/Skype integration helps quench user demand, IT concerns

      Explore Search Unified Communications (May 31 2013) Enterprise

      Lync/Skype integration helps quench user demand, IT concernsTechTargetMicrosoft has made good on its plan to integrate Skype with Lync, announcing that the first phase of integration between the popular videoconferencing client and its industry-heavyweight unified communications platform has been completed...

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      Mentions:   Unified Communications   Microsoft   Microsoft Lync

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