Why a new network element could make OTT comms better for all

Enterprise WebRTC: A View From The Border

How WebRTC Changes What RTC Really is

Businesses Move Toward SIP Trunking for Economical, Reliable Communications: Study

Software Defined Networks – A bane or boom? Is it really the way forward for CSPs?

WebRTC is going to be a long haul for carriers. So they need to start experimenting now

Why Enterprises Should Care about VoIP and UC Monitoring

Verizon: Video accounts for 50% of mobile network traffic, and it’s only growing

Calculating TCO of hosted unified communications solutions

Tablets Could Be the Key to Bringing UC&C To Mobile Devices

• Acme Packet Announces Palladion for Enterprise Communications Networks  
• Acme Packet and CallMiner Provide Cloud-Based Speech Analytics to Clearwire  
• Acme Packet Announces Real-Time Monitoring Solution for Next-Generation Service Provider Networks  
• Acme Packet, together with China Mobile, Enables TD-LTE HD Video Calls at Mobile World Congress  
• Acme Packet Receives Mobility Tech Zone 2012 LTE Visionary Award  
• Acme Packet Expands Capabilities for Microsoft  
• Acme Packet and CounterPath Partner to Give Operators the Solution to the Internet OTT Threat  
• Acme Packet Reports Results for Fourth Quarter of 2012  
• Oracle to Buy Acme Packet  
• Acme Packet to Present at Stifel Nicolaus 2013 Technology Conference  

All Articles

1. WebRTC: Telecom's Demise or its Saviour? Explore TechWorld (May 15 2013) Service Provider There was once a time when browsing the web meant looking at text and pictures. Today the web is about a full multimedia experience. Your browser can easily act as a television, radio, or gaming device... (Read Full Article)

   Mentions:   Google   Microsoft   Apple

2. NFV Picks Up Speed Explore Light Reading (May 15 2013) Service Provider Network Functions Virtualization (NFV) may become a reality in commercial telecom operator networks sooner than many expected, with the pace of adoption and acceptance taking many from the vendor community by surprise, according to people here in Nice... (Read Full Article)

   Mentions:   Network Function Virtualization

3. WebRTC Stats – Bring our your voice, video and real-time data over the Web Stats Explore Alan Quayle's Blog (May 14 2013) Service Provider Arnaud Budkiewicz, CEO and founder of Bistri, has launched WebRTCStats with AddLive, UberConference, Drum, Symonics, Twelephone, Apidaze and Zingaya as a start.  Many of whom demoed at the WebRTC workshop last month.  And the support of Phil Edholm, Tsahi Levent-Levi, myself and Dean Bubley... (Read Full Article)

   Mentions:   WebRTC   Dean Bubley

4. Vodafone launches carrier services division Explore Total Telecom (May 14 2013) Service Provider Operator combines wholesale units of its operating companies with Cable & Wireless Worldwide into one global carrier business... (Read Full Article)

5. Comcast, 8x8 Top Hosted VoIP Provider Rankings for North America Explore Channel Partners Online (May 14 2013) Service Provider Comcast, 8x8, Verizon and West are the top hosted VoIP providers in North America, according to the North America Business VoIP Service Leadership Scorecard, which is due out next week from Infonetics Research... (Read Full Article)

   Mentions:   Sprint   Diane Myers   Infonetics Research

6. Skype Waits for Operators to Woo It Explore Light Reading (May 14 2013) Service Provider Skype wants to work with the telecom industry. It really does. But the voice-over-IP service provider hasn't found the most willing partners in the network operators... (Read Full Article)

   Mentions:   Microsoft   AT&T   Verizon Wireless

7. Did You Remember to Call? Explore TMCnet (May 13 2013) Service Provider In celebration of Mother's Day yesterday, it seems fitting to take a look at some phone-based facts related to the busiest calling day of the year... (Read Full Article)

   Mentions:   Voice over IP

8. Many Cloud-based Contact Center Vendors Not Yet Ready for WebRTC Explore TMCnet (May 13 2013) Enterprise While interest rises in the WebRTC standard and many people write about its potential in social media, there has been more confusion - and a little panic - about what it means for the call center industry... (Read Full Article)

   Mentions:   Contact Center   WebRTC

9. Living with Lync: Lessons Learned Explore No Jitter (May 12 2013) Enterprise The top 10 takeaways from Enterprise Connect, from those who have been through the transition. At this year's Enterprise Connect I led the "Living with Lync" session. We assembled an excellent panel of experts who brought lots of experience in living with, and "thriving with", Microsoft Lync. Whether you attended the session or not, examining some of the great lessons from the expert panel is worthwhile... (Read Full Article)

   Mentions:   Microsoft   Session Initiation Protocol   Microsoft Lync

10. What is Collaboration? Explore No Jitter (May 12 2013) Enterprise Does UC encourage multitasking? And does multitasking hurt productivity, rather than helping...? (Read Full Article)

    Mentions:   Unified Communications

11. Global LTE connections quadruple to 100M in less than a year Explore GigaOM (May 10 2013) Service Provider The U.S., Japan, Korea and Australia are the foci of LTE activity, accounting for 90 million of those subscribers, according to Wireless Intelligence. LTE graphic logo photo: Shutterstock / Inq Back in July, the GSM Association’s research arm Wireless Intelligence recorded only a measly 27 million LTE subscribers worldwide, most of them concentrated in the U.S., Japan and Korea... (Read Full Article)

    Mentions:   LTE

12. Mobiles 'to outnumber people next year', says UN agency Explore BBC (May 10 2013) Service Provider There will be more mobile subscriptions than people in the world by the end of next year, according to a UN agency report... (Read Full Article)

    Mentions:   Mobile

13. Skype’s Expands Coverage to Admin Tool for Businesses Explore Unified Communications Strategies (May 10 2013) Enterprise Skype Manager, the web-based management tool allowing businesses to centrally run Skype, now covers more than 170 countries. And on top of broadening the geographical base, Skype has also made Skype Manager available to all subscriptions... (Read Full Article)

    Mentions:   Gartner   Skype

14. AT&T Plans 4G Voice Launch This Year Explore Light Reading (May 10 2013) Service Provider AT&T's network president promises initial VoLTE market launches with 3G fallback in 2013... (Read Full Article)

    Mentions:   AT&T   Verizon Wireless   LTE

15. AT&T will use small cells to strengthen VoLTE coverage Explore Fierce Wireless (May 9 2013) Service Provider AT&T's Project Velocity IP, or VIP, includes the deployment of more than 40,000 small cells and those small cells will be instrumental in delivering a good customer experience, especially when it comes to Voice over LTE, which the operator plans to launch in some markets by year-end... (Read Full Article)

    Mentions:   AT&T   Verizon Wireless   LTE

16. Global LTE connections hit 100 million Explore Mobile World Live (May 9 2013) Service Provider The 4G LTE industry has hit 100 million global connections, according to Wireless Intelligence. The research firm today announced that there are 163 LTE networks in operation across 70 countries, with this forecast to rise to over 400 live networks across 120 countries by December 2017... (Read Full Article)

    Mentions:   LTE   Mobile

17. Three Types of Risks Related to VoIP Security Explore VoIP News (May 8 2013) Enterprise Over the past two posts I’ve tried to outline the difference between legacy telephony and VoIP in terms of the potential vulnerability around security breaches. From those posts I hope you understand how the underlying technologies are fundamentally different and why today’s security threats apply essentially to VoIP but not TDM... (Read Full Article)

    Mentions:   Voice over IP   Time Division Multiplexing

18. ShoreTel Mobility app and BYOD dock: Not your ordinary desk phone Explore Search Unified Communications (May 8 2013) Enterprise ShoreTel has introduced a bring-your-own-device docking station. Users combining it with the ShoreTel Mobility client can transform their iPhones and iPads into desk phones... (Read Full Article)

    Mentions:   Unified Communications   Apple   IDC

19. Verizon's Mead reiterates VoLTE launch for 2014, promises more LTE small cells Explore Fierce Wireless (May 8 2013) Service Provider Verizon Wireless CEO Dan Mead said the carrier will deploy Voice over LTE technology in early 2014, and promised that the carrier will not deliver a poor experience in terms of voice quality when it does so... (Read Full Article)

    Mentions:   Microsoft   Verizon Wireless   LTE

20. Where is my Telco Cloud? Explore The Packet (May 8 2013) Blog Cloud infrastructures are nothing new. The likes of Google and Amazon have had virtualized, fully elastic infrastructures that run on commodity servers for more than a decade. Commercial technologies for elasticity have been around since VMware introduced DRS in 2004. Why hasn’t the telecom industry incorporated these technologies to produce cloud-based architectures already...? (Read Full Article)

    Mentions:   Google   Acme Packet   AT&T

21. Why Enterprises Should Care about VoIP and UC Monitoring Explore Telecom Reseller (May 7 2013) Enterprise We have just started to enter the age of the hyper-connected enterprise. VoIP, unified communications, BYOD, communications-enabled business processes (CEBP) and other new trends are making communications a fundamental business requirement, as well as making networks more complex. Recent studies show that upwards of 69 percent of employees are using smart devices and 43 percent are accessing corporate apps through them... (Read Full Article)

    Mentions:   Unified Communications   Acme Packet   Mobile

22. The Benefits of NFV (video) Explore Light Reading (May 7 2013) Service Provider Karl-Heinz Nenner from Deutsche Telekom talks about the operational efficiencies that operators are expecting from network functions virtualization (NFV)... (Read Full Article)

    Mentions:   Network Function Virtualization

23. Is UC's Future in Hybrid Cloud? Explore No Jitter (May 6 2013) Enterprise Cloud was one of the hot topics at Enterprise Connect Orlando last March, and it remained a major issue at last week's UC Summit. But nobody's even suggesting that this means enterprises will be outsourcing all of their communications to the Cloud. The hot concept is not a noun (Cloud), it's a modifier: Hybrid... (Read Full Article)

    Mentions:   Unified Communications   Cloud Communications

24. Why VoIP Security Matters, Part 2 Explore VoIP News (May 3 2013) Enterprise In my last post, I provided some basic context for how security needs become more elevated with VoIP. Legacy telephony is likely what you know best, and I outlined some reasons why security is a minor concern there. Compared to VoIP, the service costs more to use and maintain, but in return you get reliability, quality, scale and yes, security... (Read Full Article)

    Mentions:   Jon Arnold   Voice over IP   Time Division Multiplexing

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